The Shortage of Physicians in Rural Areas and How Physician Scheduling Software Can Help

The Shortage of Physicians in Rural Areas and How Physician Scheduling Software Can Help

he Shortage of Physicians in Rural Areas and How Physician Scheduling Software Can Help 5 MIN. READ One of the biggest challenges facing healthcare today is the shortage of physicians in rural areas. Over 45 million Americans, almost 15% of the population, live in rural areas with low populations that have sparse availability of qualified health professionals. These areas are typically in farming communities or in outlying rural neighborhoods, where the nearest major medical center may be at leas

 an hour away. Despite the challenges rural healthcare poses for physicians, it’s nonetheless important for those patients to have adequate access to care.

 Fortunately, scheduling software can help you attract and retain the physicians you need to overcome this challenge. The impact on health The shortage of physicia

ns in rural areas is not only an inconvenience to patients, but it also translates into poor health outcomes. Lack of primary care providers means patients do not get preventative health screenings, and often chronic disease goes unrecognized and untreated until a major illness occurs. At that point, the patient has no choice but to travel to a tertiary care center for treatment. Unfortunately, once they are discharged home, they face the same challenge: nowhere to go for a follow-up or continued care. 

 

 

he impact on the cost of care Patients residing in rural areas without physicians nearby often visit the emergency room for situations that could have easily been handled in the office. Sore throats, earaches and common minor illnesses can generate a large emergency room bill and a long wait time for treatment for the patient. High ER copays or lack of insurance coverage may keep the patient from seeking care entirely. A study published by the American Journal of Managed Care showed that out of 11,546 ER visits, 57% were described as truly emergent, 30% of patients had no primary care doctor, and a mere 15% had a follow-up appointment within one week of the ER visit. Additionally, the Healthcare Financial Management Association estimates $8.3 billion is spent annually on ER care that could have been provided in a more suitable, cost-efficient site. Reasons for the physician shortage in rural areas There are 7,200 regions in the United States that are classified as Health Professional Shortage Areas. Of those areas, almost 60% are rural locations, revealing the drastic deficit and dire need for more coverage. Despite the need, physicians are reluctant to practice in rural areas. Physicians state many reasons for their hesitancy to work in rural areas. Although doctors generally get paid more to work in rural areas than in densely populated locations with major medical centers, the long commute times to work and less access to services, complex procedures and research in rural communities makes for a less than ideal situation for docs. Unfortunately, doctors who do actually practice in rural areas have a high burn-out rate. Despite many studies that cite a lower rate of burnout in physicians in rural areas, these doctors often find they are the only provider in the area, and their schedule is always full. They can’t keep up, they can’t get away for vacations and there is no work-life balance. Additionally, there is a lack of specialists to refer to, and physicians may feel uncomfortable managing complex patients that they could easily send to specialty services if they were available. The fear of a bad patient outcome and legal ramifications is a constant pressure. How can physician scheduling software help close the rural healthcare gap? Many large healthcare organizations have used physician scheduling software to help bring better access to healthcare to rural Americans. These progressive organizations realize the value of implanting providers into rural settings. Along with being the right thing to do, it can result in financial benefits for the organization. The physician can be employed by the larger organization and enjoy all the perks while still being accessible to the patients who need them the most. Additionally, splitting a provider’s time between the main campus office and the rural office may translate into increased referrals to specialty services. After all, patients are willing to travel further distances for specialty care if they have a good relationship with a primary care provider who has recommended the referral. This type of multi-location service and scheduling may seem intimidating at first – the potential for scheduling nightmares certainly exists in a situation like this. But this is where Intrigma comes in. Your organization can seamlessly create complex schedules for multiple providers across multiple locations using Intrigma’s advanced scheduling software. Efficient Scheduler for Physicians and Advanced Practitioners can optimize your time spent creating schedules and can help you build a strategy that focuses on the unique scheduling needs of your organization. Scheduling rules automatically avoid costly overstaffing and frustrating understaffing. The software also is user-friendly and allows your providers to input their availability and access their own schedules via their computer or cell phone app. They can easily view their schedule, request time off and make shift swaps right from their fingertips. The ability to share schedules across providers, offices and departments creates transparency that minimizes scheduling conflicts. Even locum tenens, or as-needed providers, can be plugged into existing schedules in the case of an unanticipated leave of absence. Intrigma’s unique modular software allows for interim or emergency changes to the schedule to occur in minutes, instead of the hours it used to take in the past. This adaptability of the software has been instrumental in clinics where patient volumes saw a large increase due to the COVID-19 crisis. Instead of reacting to understaffing, the software analyzes patient census on the go and adapts staffing needs proactively. In rural America, the shortage of physicians is a multi-faceted problem that has been developing for many reasons. One area where you can impact this situation is offering your providers a scheduling platform that they can live with. Allowing your staff to have more control in the creation and maintenance of their schedules is a major driver of provider satisfaction. For more information on how Intrigma can help you recruit and retain qualifi

Credential Management with Healthcare Scheduling Software

Credential Management with Healthcare Scheduling Software

he Shortage of Physicians in Rural Areas and How Physician Scheduling Software Can Help 5 MIN. READ One of the biggest challenges facing healthcare today is the shortage of physicians in rural areas. Over 45 million Americans, almost 15% of the population, live in rural areas with low populations that have sparse availability of qualified health professionals. These areas are typically in farming communities or in outlying rural neighborhoods, where the nearest major medical center may be at leas

 an hour away. Despite the challenges rural healthcare poses for physicians, it’s nonetheless important for those patients to have adequate access to care.

 Fortunately, scheduling software can help you attract and retain the physicians you need to overcome this challenge. The impact on health The shortage of physicia

ns in rural areas is not only an inconvenience to patients, but it also translates into poor health outcomes. Lack of primary care providers means patients do not get preventative health screenings, and often chronic disease goes unrecognized and untreated until a major illness occurs. At that point, the patient has no choice but to travel to a tertiary care center for treatment. Unfortunately, once they are discharged home, they face the same challenge: nowhere to go for a follow-up or continued care. 

 

 

he impact on the cost of care Patients residing in rural areas without physicians nearby often visit the emergency room for situations that could have easily been handled in the office. Sore throats, earaches and common minor illnesses can generate a large emergency room bill and a long wait time for treatment for the patient. High ER copays or lack of insurance coverage may keep the patient from seeking care entirely. A study published by the American Journal of Managed Care showed that out of 11,546 ER visits, 57% were described as truly emergent, 30% of patients had no primary care doctor, and a mere 15% had a follow-up appointment within one week of the ER visit. Additionally, the Healthcare Financial Management Association estimates $8.3 billion is spent annually on ER care that could have been provided in a more suitable, cost-efficient site. Reasons for the physician shortage in rural areas There are 7,200 regions in the United States that are classified as Health Professional Shortage Areas. Of those areas, almost 60% are rural locations, revealing the drastic deficit and dire need for more coverage. Despite the need, physicians are reluctant to practice in rural areas. Physicians state many reasons for their hesitancy to work in rural areas. Although doctors generally get paid more to work in rural areas than in densely populated locations with major medical centers, the long commute times to work and less access to services, complex procedures and research in rural communities makes for a less than ideal situation for docs. Unfortunately, doctors who do actually practice in rural areas have a high burn-out rate. Despite many studies that cite a lower rate of burnout in physicians in rural areas, these doctors often find they are the only provider in the area, and their schedule is always full. They can’t keep up, they can’t get away for vacations and there is no work-life balance. Additionally, there is a lack of specialists to refer to, and physicians may feel uncomfortable managing complex patients that they could easily send to specialty services if they were available. The fear of a bad patient outcome and legal ramifications is a constant pressure. How can physician scheduling software help close the rural healthcare gap? Many large healthcare organizations have used physician scheduling software to help bring better access to healthcare to rural Americans. These progressive organizations realize the value of implanting providers into rural settings. Along with being the right thing to do, it can result in financial benefits for the organization. The physician can be employed by the larger organization and enjoy all the perks while still being accessible to the patients who need them the most. Additionally, splitting a provider’s time between the main campus office and the rural office may translate into increased referrals to specialty services. After all, patients are willing to travel further distances for specialty care if they have a good relationship with a primary care provider who has recommended the referral. This type of multi-location service and scheduling may seem intimidating at first – the potential for scheduling nightmares certainly exists in a situation like this. But this is where Intrigma comes in. Your organization can seamlessly create complex schedules for multiple providers across multiple locations using Intrigma’s advanced scheduling software. Efficient Scheduler for Physicians and Advanced Practitioners can optimize your time spent creating schedules and can help you build a strategy that focuses on the unique scheduling needs of your organization. Scheduling rules automatically avoid costly overstaffing and frustrating understaffing. The software also is user-friendly and allows your providers to input their availability and access their own schedules via their computer or cell phone app. They can easily view their schedule, request time off and make shift swaps right from their fingertips. The ability to share schedules across providers, offices and departments creates transparency that minimizes scheduling conflicts. Even locum tenens, or as-needed providers, can be plugged into existing schedules in the case of an unanticipated leave of absence. Intrigma’s unique modular software allows for interim or emergency changes to the schedule to occur in minutes, instead of the hours it used to take in the past. This adaptability of the software has been instrumental in clinics where patient volumes saw a large increase due to the COVID-19 crisis. Instead of reacting to understaffing, the software analyzes patient census on the go and adapts staffing needs proactively. In rural America, the shortage of physicians is a multi-faceted problem that has been developing for many reasons. One area where you can impact this situation is offering your providers a scheduling platform that they can live with. Allowing your staff to have more control in the creation and maintenance of their schedules is a major driver of provider satisfaction. For more information on how Intrigma can help you recruit and retain qualifi

How Nurse Scheduling Software Helps Attract and Keep Nurses

How Nurse Scheduling Software Helps Attract and Keep Nurses

If you’re a medical management professional, you undoubtedly know that attracting and retaining top-level nursing staff is essential. Like all of your staff, nurses must be comfortable with their schedules and know they can deliver great patient care without being overworked or overstressed. Nurse scheduling software can help manage nursing challenges and needs to help you retain them.

Shortages of professionals are a serious concern for healthcare leadership

You may already be dealing with a growing shortage of registered nurses. In 2018, the American Journal of Healthcare Quality forecasted that shortfalls of 154,018 RNs in 2020 will grow to a deficit of 510,394 by 2030.

You also may know that registered nursing is one of the fastest-growing occupations. A Bureau of Labor Statistics report predicted the three million RNs working in 2019 would grow by 7%, adding 221,900 jobs by 2029. The report also projected another 175,900 RNs will be needed yearly through 2029 to replace retirements and other workforce losses.

The BLS report also listed that key factors driving RN job growth were increased demands for preventive care, increased chronic disease rates including diabetes and obesity, and growing care needs of aging Baby Boomers who enjoy longer and more active lifestyles.

Of course, these studies were conducted prior to the emergence of COVID-19. Most of us have seen staffing levels swing widely due to changing government mandates, inconsistent patient volumes, budget fluctuations and clinicians’ personal health concerns.

If your facility is like most others, managing fluctuating staffing levels likely will continue to be a top requirement.

Six other factors that affect recruiting and retaining nurses

Experts point to several other forces impacting nurse staffing requirements.

  1. Telehealth

Telehealth should provide important benefits such as improved patient access and increased utilization of the national healthcare system. The new policy guidelines issued by the CMS in March fall in line with this goal, authorizing payments for telehealth visits, virtual check-ins and E-visits. Also, parity laws in your state are likely to require private payors to cover many telehealth procedures.

Telehealth will reduce staff shortages because more efficient care options and reduced administrative burdens will permit providers to see more patients each day. Registered nurses are expected to play an important role in telehealth because they are the entry point of most patients into the healthcare system and are the main providers of health education and long-term monitoring. Telehealth allows nurses to extend their services to patients in other locations. Additionally, its enhanced communications and information management capabilities permit nurses to collaborate efficiently with other clinicians and serve more patients per shift.

Of course, this implies your nurses are comfortable with technology and trained in telehealth applications. Also, telehealth programs add new dimensions to staff scheduling algorithms including technology variables, added locations and even multiple time zones. However, with scheduling software, like Intrigma’s Efficient Scheduler for Nurses, nurse schedulers can more easily coordinate shifts to help manage the changed environment and schedule nurses who are more comfortable working with telehealth than others.

  1. Millennials and Gen Z

One of the biggest socio-economic factors driving nurse recruiting may be generational preferences. U.S. millennials, numbering 72.1 million, who now make up about one-third of the workforce, will be joined by another 65.2 million younger members of the Gen Z cohort, thereby replacing retiring Baby Boomers and dominating the workforce for decades to come.

In February 2020, HCA Healthcare reported the important factors for attracting and retaining Millennial and Gen Z nurses. The top factors in their findings were work relationships, communications and decision making, professional growth, modern facilities, and a positive work environment.

More than 49% said that flexible work schedules were their top priority.

  1. Nurse Licensure Compact (NLC)

The NLC lets licensed nurses in participating NLC states practice either in person, in their home state or remotely in 33 other NLC states. If your facility is in one of the participating states, your nurses will enjoy greater flexibility to choose where they practice and relocate more quickly in response to changing market economics and work-life preferences.

However, NLC may add new pressures on administrators who manage nurse scheduling and work-life factors. Fortunately, flexible nurse scheduling and credentialing software, like Intrigma’s Credential Management tool, can help manage schedules for those facilities that provide remote nursing or serve multiple jurisdictions.

  1. Nurse practitioners are taking expanded roles in care delivery

With the predicted shortages of primary care physicians, the 248,000 (in 2018) nurse practitioners are expected to assume much larger roles in family medicine, especially in 22 states and the District of Columbia where they have full practice authority. The number of states that grant NPs full practice authority is expected to expand due to national medical associations’ recommendations, plus pressure from the CMS. The Bureau of Labor Statistics expects NP jobs will see strong growth of 45% from 2019 to 2029 as well.

With the expanded authority of nurses, scheduling software that enables quick and convenient shift updates (for surges, last-minute changes, etc.) is crucial in saving nurses time and effort, as well as making it easier for them to achieve an optimal work-life balance so they don’t get burnt out.

  1. Payroll costs will continue to rise

As your facility may have experienced, the pandemic drove a 76% increase in salaries for COVID-19 nurses during the first quarter of 2020. Overtime and expenses for traveling nurses added to the costs.

Salary increases may settle down as COVID-19 becomes more controlled, but even modest increases combined with the other factors will propel significantly higher payroll costs. Your scheduling system should be efficient and avoid duplicating work or wasting staff’s time.

  1. Nurse specialization

Recent reports from schools and nurse staffing agencies state that increased specialization is one of the top trends in nursing. Adding new professional skill categories and job duties require flexible and easily customizable scheduling software, like Intrigma’s, to coordinate shifts and maintain a diverse staff capable of handling various situations.

Quality staffing management is critical for attracting and retaining nurses

A report on the causes of nurse turnover and shortages revealed that while a number of factors come into play, a lack of control over staffing ratios was a key reason nurses chose to leave their profession.

Fortunately, modern nurse scheduling software can help avoid turnover by:

  • Adding flexibility.
  • Improving nurses’ productivity and satisfaction.
  • Being quick and accurate regarding last-minute changes and shortages.
  • Being fair and sensitive to nurses’ work-life balance.
  • Saving nurse managers time when scheduling shifts.

Contact Intrigma to learn how scheduling software can help you meet the ever-changing challenges of efficient nurse scheduling and help you attract and retain top-tier staff.

Scheduling and the future of telemedicine

Scheduling and the future of telemedicine

Recently, telemedicine has grown rapidly thanks to advancements in technology and the strain of the recent pandemic. After an initial significant spike in virtual visits beginning in March of 2020, telemedicine now appears to be plateauing, inspiring speculation about the future of telemedicine.

The future of telemedicine

Telemedicine has advanced by leaps and bounds in the past few years, and more improvements are on the horizon to make life and care easier for both patients and providers.

Advancements in diagnostic technology

Now that major payors are recognizing and reimbursing telemedicine, major corporations are making investments to rapidly expand telemedicine and related benefits. Advancements in cellular phone technology are making so much more possible today, and have even translated into more mobile application-based telemedicine services.

Patients can already transmit physical findings via high-resolution photographs, record and transmit EKG strips, and check heart rate and pulse oximeter readings. Future application-based telemedicine services will likely expand on these at-home diagnostics.

Specifically, tools are already being developed that utilize cell phones and additional hardware to allow remote doctors to listen to heart and lung sounds, examine ear canals, and diagnose peripheral arterial disease. Patients can access these diagnostic tools at mobile health stations and obtain an accurate diagnosis.

Remote patient monitoring is also occurring in some health systems to reduce staff exposure to COVID-19. Live streaming and data collection from bedside monitoring systems let providers monitor multiple patients and determine when staff are needed at the bedside.

Further, it lets patients with minor symptoms remain at home. Home-based symptom monitoring allows the patient to enter their symptoms through an application-based monitoring portal. Any sign of decompensation by the patient triggers a phone call from a nurse, who will triage the patient and advise them on their next steps.

Expansion from acute to chronic care

Currently, a large percentage of telemedicine addresses acute issues. Patients see a virtual doctor to diagnose ear infections, coughs and minor injuries. While this is expected to continue, there is also a need for expansion for chronic disease management. Physicians are already addressing health concerns like hypertension, diabetes and autoimmune diseases in the virtual arena, but look for more of this in the near future.

Some major health systems are already developing hospital-at-home models, in which stable but chronically ill people can receive treatment at home for exacerbations that traditionally would have resulted in a hospital stay.

Improved reimbursement rates

Historically, reimbursement for telemedicine services has been low. Currently, 31 states have parity laws that mandate health insurers to pay for telemedicine services. Look for this number to expand. However, providers still find themselves with low reimbursement rates, and many insurers have not published their policies for reimbursement. This is evolving, with some of the larger insurers recognizing telehealth services and promising competitive rates.

Many changes have also been made in Medicare coverage restrictions as a result of the CARES Act in response to COVID-19 and the increased demand for telemedicine services. Previous barriers, like state line restrictions for providers and the need for a pre-existing patient-provider relationship, have been waived. Intrigma also offers credentialing management to help expedite the addition of new staff.

Telemedicine growth and the effect on your providers

Although telemedicine is shifting healthcare as we know it, the results have thus far proven positive for both patients and providers.

Remote care is safer care

Telemedicine creates a safe zone between the patient and the provider, so your providers no longer need to expose themselves to every virus and illness that afflicts their patients. Along the same line, if your provider is diagnosed with COVID-19, they can recover at home and still care for patients. This reduces losses in work time and compensation, and it reduces the spread of disease.

Appropriate use of resources

An estimated 75% of in-person visits, including expensive and time-consuming ER and urgent care visits, could be handled just as effectively by phone or virtual visit. If the ER is not overcrowded with patients seeking care for minor ailments, this resource can be more appropriately used for the sickest of patients. This, in turn, reduces healthcare spending and can increase volume for your providers. If patients utilize telemedicine instead of the ER, your providers offering virtual visits will be in greater demand.

Improving profit margins

With the shift to telemedicine, providers are questioning the need for expensive offices and support staff. Many providers are partnering with telemedicine platforms to streamline care. This can reduce time and financial losses due to late patients and patient no-shows. Generally, providers can see more patients via telemedicine than they can in person, so this increased volume combined with less overhead translates into a healthier bottom line.

Improved patient care and outcomes

Providers often find telemedicine benefits their patients. Especially in remote areas, patients may lack access to primary care and specialty services. Your telemedicine provider’s ability to connect with patients regardless of their location improves access and empowers providers to help more people.

Telemedicine and scheduling

Modern scheduling software can streamline telemedicine visit scheduling. Your scheduling software should be able to differentiate between in-person visits and virtual visits as well as minimize workflow disruptions. Additionally, you should be able to adjust staffing according to patient volumes and specify visit time slots to the visit type.

Intrigma’s Efficient Scheduler allows your providers to balance work and life. They can build their own schedules, change or swap shifts, access schedules remotely and for multiple sites, and fill open shifts quickly. The software reduces the amount of time spent building and revising schedules and tracking overtime, paid time off and vacation requests.

Intrigma’s solution can also help you track patient volumes and adjust staffing in real time to avoid costly overstaffing and frustrating understaffing. Additionally, providers who are working from home can request time slots that respect their family time but still let them be productive and care for patients.

Telemedicine is not just a trend, but a rapidly expanding medical technology that has become mainstream and is here to stay. As healthcare evolves, scheduling software must keep pace to ensure patient and provider satisfaction. To learn more about how Intrigma’s scheduling solutions can help your providers provide efficient telemedicine services, contact Intrigma today.

Telehealth versus Telemedicine and the role your scheduling software plays

The year 2020 brought telehealth and telemedicine to the forefront of healthcare. In fact, the latest estimates predict that virtual care visits will exceed one billion in 2020. While both have existed in some capacity for decades, the unique challenges faced in the healthcare industry this year have made the virtual healthcare environment more mainstream than ever before.

Many differences exist between telehealth and telemedicine, but both can be performed effectively while addressing the healthcare deficit, and high-performing scheduling software can help streamline the delivery of telemedicine and telehealth services.

What is the difference?

Telehealth is a broad term that refers to any medical support or communication provided to patients from a distance or in a remote capacity. This can include scheduling appointments, ordering prescription refills, making lab results available to patients and providing support for referrals. Telehealth is not a service but an attempt to improve patient care and communication between the patient and the provider’s office.

Examples of telehealth include patients’ ability to make an appointment online or directly message their provider’s office staff. If a patient has a question about a symptom, they can log into the patient portal and quickly send the office a message. Staff can then give a simple answer via the portal or direct the patient to make an appointment to be seen in person or virtually. Nurse on-call is another telehealth offering, where patients can chat with a nurse after hours for medical advice. Many telehealth offerings do not involve a medical provider at all (and therefore are not billable). In fact, many telehealth offerings do not even involve patients. Telehealth can also refer to services like staff training, continuing medical education and provider credentialing.

Telemedicine, on the other hand, is a service that is meant to provide individualized care to a patient through an encounter that is accomplished using audio and video support. The virtual appointment does not differ a lot from a face-to-face appointment. The provider and patient can still have a real-time conversation, the provider can evaluate the patient with some limited aspects of the physical exam and the patient has the chance to ask questions.

Telemedicine services are billable and are recognized by Medicare as a reimbursable service, as long as the service meets certain federal guidelines in regards to safety and quality. In many remote areas, telemedicine has increased access to healthcare providers that many patients would have gone without. Rural areas often have a shortage of specialists, and telemedicine is quickly making this less of a barrier to care for patients.

Key elements of telemedicine

It is important to realize that a telemedicine encounter must incorporate the same aspects of care as an in-person visit to be effective. Providers must still conduct a detailed history and review of systems. They must still perform and document a physical exam, although it may be somewhat limited by the patient’s remote location. Providers must also consider diagnosis and differential diagnoses, and then prescribe a treatment. Additionally, they are still responsible for patient education – if anything, it is more important in the virtual health encounter to spend time on education to ensure the patient understands the treatment plan.

All of this can be time-consuming, so providers’ schedules have to accommodate virtual visits. Many providers like a balance of in-person and virtual visits, so it is imperative that a scheduling software solution can differentiate the two and be flexible when assigning time blocks for appointments.

The effectiveness of many organizations’ scheduling software was recently put to the test during the COVID-19 crisis. Many medical services were canceled or delayed in an attempt to protect crucial healthcare resources and respect social distancing guidelines. As a result, this has created a healthcare deficit.

Those patient needs that were delayed did not just disappear, and now that some restrictions are being lifted, patients are trying to catch up with appointments and procedures. Many offices are finding themselves overwhelmed with requests for virtual appointments, prescription refills, orders for procedures and testing, and prior approvals. The last thing an office needs when demand is so high is a scheduling system that is not flexible and is difficult to use. If office staff is spending hours making changes to schedules, it is time for a change.

How can your scheduling software streamline the delivery of telemedicine?

First and foremost, your scheduling solution must meet the unique demands of your organization. Whether you are a small physician group, or a major health system with thousands of providers spread across multiple locations, Intrigma has scheduling software to meet your needs. Intrigma’s software is innovative, flexible and can be manipulated quickly if the needs of your organization change.

Intrigma customers found this scheduling technology and flexibility essential during COVID-19. When a surge in virtual visits occurred, that translated into understaffed clinics, overworked providers and less patient care. With Intrigma’s scheduling software, providers were able to swap shifts and pick up empty shifts efficiently to close the gap and provide patients with proper care. Additionally, providers who were working from home needed to have real-time access to the schedule without coming into the office, and Intrigma’s mobile app reminded them of shifts and important announcements so miscommunication was easily avoided. Having a scheduling software that does not support flexibility like this can put patients at risk and unnecessarily stress out providers.

Providers also find Intrigma easy to use and voice their satisfaction in being able to participate in building their own schedules while meeting patient needs – this is a big driver behind provider satisfaction.

Scheduling is complicated, and telehealth and telemedicine add more complexity. There are many details that need to be considered, and without innovative software, this task can be time-consuming and costly to the organization. Don’t let patients fall through the cracks and go without care because of scheduling glitches. If your organization is considering a change in scheduling software, the time is now. Patients depend on their healthcare experts, and experts need a scheduling solution that is dependable as well. Contact Intrigma to get started.